Cindy Houston Emergency Shelter FAQs

Below are the most frequently asked questions we receive.
Will I have a private room?

Adults with children/families will have a private bedroom space. Single adults may have to share bedroom space with up to 3 other single adults.

What if I do not have transportation to get to shelter?

lease call us anyway! We cannot provide transportation for you, but we can safety plan with you and help you find resources to get you here.

How do I do a shelter request?

Call our help & crisis line at (812) 336-0846, and tell them you would like to do a shelter request. There will be some basic preliminary questions and then you will be asked to describe your situation and why you are requesting shelter. Please let us know if you are not in a good space to talk or if you are currently in danger, and we will work with you to the best of our ability in a way that can still get you the help you require.

What is shelter like?

We strive to provide a clean and safe environment for all residents. It is communal living; however, you will have a private or semi-private bedroom space. Other areas such as bathrooms, kitchen and living areas are shared with other survivors.

Who do you serve in shelter?

We provide a respectful space where we can serve people of all backgrounds, cultures, races, sexual orientations, gender or gender identity and expression, including people who are trans, non-binary and gender non-conforming.

Will my kids like being in shelter?

Living in a shelter/communal environment is not typically easy for kids or adults; however, we find that most kids actually like being here. Honestly, to some it is like a hotel stay. There is a playroom stocked with toys and usually other kids to play with. Deciding to come to shelter can be a scary step for you all, but once you are here we try to make sure you are comfortable and have a safe, peaceful place to live and heal from your experiences right alongside your children. The scariest part is the unknown, but once you are here you will likely breathe a long sigh of relief.